Frequently Asked Questions
Q: What is your Return Policy?
A: Our return policy is 30 days from the date of delivery, refund or exchange. Simply call in within 30 days to receive a return authorization.
Q: How long after I make my purchase will I receive a tracking number?
A: Most orders ship within 2-3 business days but in some cases it can be sooner.
Q: Are all of your items authentic?
A: Everything we sell is 100% authentic. They come directly from the manufacturer. Each item includes their respective cases and cleaning cloths.
Q: Where do you ship from?
A: We ship from New York